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Customer Service Champions: L.L.Bean Gets Top Honors, Edges out Amazon for Third Year in a Row

Jul 24, 2017 | General, Retail

Worthington, OH – 7/24/2017 – Prosper Insights & Analytics™, a leading provider of business intelligence solutions, has released the 2016 Customer Service Champions, marking the fourth year that consumers – in their own words – have...

Robust Confidence Heading Into Second Half of 2017

Jul 11, 2017 | Analytics, Economy, General, Retail

The latest from Prosper on Forbes.com on July 11, 2017… Consumer confidence is up in June and is the most optimistic sentiment recorded for June in the last decade. What does it mean for spending? Deborah Weinswig, Managing Director of Fung Global Retail &...

Breaking Up With Amazon Prime Isn’t Hard To Do, According To 35 Million Shoppers

Jun 29, 2017 | Amazon.com, E-commerce, Forbes Contributions, Retail

With Amazon’s planned acquisition of Whole Foods signifying another step forward in its path to retail domination, one must ask: who isn’t enamored with Jeff Bezos & Co. at this point? With all due respect to Amazon, it seems that plenty of people are...

Consumer Spending Gains Benefiting Online, Off-Price, and Beauty Retailers

Jun 2, 2017 | Analytics, Economy, Retail, Smart Data

The latest from Prosper on Forbes.com on June 1, 2017… Consumer confidence is down for the second month, but it is tracking 19% higher than last year. What does it mean for spending? Deborah Weinswig, Managing Director of Fung Global Retail & Technology,...

Fung Global Retail & Technology Sees Spending On Home Goods Driving Near-Term Sales Gains

May 4, 2017 | Analytics, Retail, Smart Data

From Forbes.com on March 31, 2017… Consumer confidence continues to fluctuate, but remains well above the 13 month average. What does it mean for spending? Deborah Weinswig, Managing Director of Fung Global Retail & Technology, weighs in on consumer confidence,...

Latest Consumer Analytics Indicate A Glass Half-Full Start To Spring

Mar 31, 2017 | Analytics, Retail, Smart Data

From Forbes.com on March 31, 2017… Consumer confidence is at a 15-year high and Prosper’s Impulsivity Score and Consumer Mood metric are up as well. Deborah Weinswig, Managing Director of Fung Global Retail & Technology, weighs in on the state of the US...
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