L.L.Bean continues to claim a rare retail bragging right: a first place finish over Amazon.com. For the third year in a row, the outdoor outfitter has been named Customer Service Champion over the online behemoth in Prosper Insights & Analytics’
Breaking Up With Amazon Prime Isn’t Hard To Do, According To 35 Million Shoppers
While Amazon Prime memberships continue to grow, an estimated 35 million consumers have quit Prime – and are looking to competitors for their shopping needs.
Fung Analysis: Amazon Yet to Crack the Menswear Market
Report Compares Amazon with Kohl’s, Walmart, and Macy’s and Identifies Relative Strength and Positioning of Each Retailer Compared to Amazon Deborah Weinswig, a top-ranked global retail analyst, and her team recently released a special report titled, “Deep Dive: US Consumer Survey—Amazon
Fung Analysis: The “Recycling” Of Department-Store Shoppers — And Why Amazon Could Gain From Macy’s Closures
Deborah Weinswig, a top-ranked global retail analyst who writes about retail and tech, recently authored “The ‘Recycling’ Of Department-Store Shoppers — And Why Amazon Could Gain From Macy’s Closures” for Forbes.com. In the article, Deborah uses unique consumer insights from
In Its Battle With Amazon, Best Buy Gets A Fighting Chance From Shoppers
From Forbes on March 6, 2017: It’s been five years since Best Buy unwittingly acquired the “showroom” moniker thanks to online-upstart-turned-serious-competitor Amazon.com. I’ve previously detailed the showroom showdown between the two electronics giants as well as Best Buy’s issues converting
Amazon Prime Risk: Prosper Releases Guide to Understanding Amazon Prime Members
Worthington, OH – 3/1/2017 Prosper Insights & Analytics™, a leading provider of business intelligence solutions, has released a new report available for purchase titled, “Prime Risk: A Retailer’s Guide to Understanding Amazon Prime Members.” Over the past several years, as
More Than 75% Of Macy’s Shoppers Visited Amazon For The Holidays
From Forbes on January 24, 2017: With Macy’s wrapping up the 2016 holiday season with yet another sub-par performance, it seems the beleaguered department store can sum up its shopper sentiment with one statement: to Amazon we shall go! According
Amazon Is Shoppers’ Top Destination For Holiday Gifts, Increasing Lead Over Walmart
From Forbes on December 15, 2016: With the holiday shopping season entering the home stretch, it seems that Amazon.com will be the Grinch who stole Christmas from competing retailers this year. According to the Prosper Insights & Analytics December survey
Amazon Intel from Fung & Prosper
Columbus, Ohio and New York — November 17, 2016 Prosper Insights & Analytics™, a leading provider of business intelligence solutions, and international think tank Fung Global Retail & Technology announced today that they have expanded their strategic alliance to include
New Prosper Index Shows E-Commerce Loyalty Down for Macys.com, Flat for Target.com
Worthington, Ohio—9/13/2016—Prosper Insights & Analytics™ has launched the E-Commerce Preference Index which is part of Prosper’s Digital Shopper InsightCenter™. A recent analysis of the index suggests that while Macy’s has committed to doing more online, preference is down year-over-year for