From Forbes on April 26, 2016: With speculation about the future of Sears Holdings running rampant among analysts and amid news of additional store closures, one has to wonder which retailers might step up with shoppers should a Sears shutdown become a
The Digital Shopper Showdown: Amazon Versus Jet.com
From Forbes on April 14, 2016: When we first addressed Jet.com, the start-up had just launched with many speculating that this site, with its complex pricing algorithms, vast assortment, and low-threshold free shipping, could give Jeff Bezos & Co. over at
New Consumer Intelligence Service Helps Retailers Identify And Respond To Amazon Threat
Worthington, OH – 4/14/16 Prosper Insights & Analytics™ has launched the Amazon Shopper Intelligence service which is part of Prosper’s competitive intelligence suite of products. This unique service provides essential insights missing from most retailers’ loyalty data, including encroachment by
Which Three Retailers Bridge The Generation Gap For Customer Service Excellence?
From Forbes on April 5, 2016: While L.L.Bean ranked supreme among this year’s Customer Service Champions overall, younger shoppers certainly express a difference of opinion. New analysis of Prosper Insights & Analytics’ 2015 Customer Service Champions reveals that both the Millennial
Consumer Confidence Bounced Back In March… Will Spending Follow?
From Forbes on April 4, 2016: U.S. consumers have a brighter outlook for the short-term health of the economy, according to the latest Prosper data. The real question, however, is will it spring consumer spending? Deborah Weinswig, Managing Director, Fung
L.L.Bean, Amazon And Nordstrom Are Customer Service Champions, According To Consumers
From Forbes on March 29, 2016: It’s an Amazon, Amazon, Amazon, Amazon world, but one retailer continues to top the online giant when it comes to shopper experience. For the second year in a row, outdoor outfitter L.L.Bean tops the list
New VAB Report Highlights Black Consumers’ Buying Power in Snack Marketplace
From Forbes on March 21, 2016: Black consumers make a significant contribution to the bottom lines of CPG’s in the snack marketplace according to a new study from the Video Advertising Bureau (VAB). The study called “Insights on Black Consumers; Treats & Sweets”
Consumer Confidence Is Down, Will Consumer Spending Follow?
From Forbes on March 3, 2016: The market continues its rocky ride. Deborah Weinswig, Executive Director, Head of Global Retail & Technology, Fung Business Intelligence Centre, has weighed in on some of Prosper’s leading indicator analytics including Prosper Consumer Confidence, the
Kohl’s Has A Millennial Problem
From Forbes on February 24, 2016: What’s wrong at Kohl’s? While the department store responded to a weak holiday quarter with a round of pink slips, the answer more likely lies with its shoppers. Using the consumer intelligence collected by Prosper Insights,
Prosper Consumer Confidence Is Off, How Will It Impact Spending?
The latest from Prosper on Forbes.com… This month, Deborah Weinswig, Executive Director, Head Global Retail & Technology, Fung Business Intelligence Centre, has provided comments on some of Prosper’s leading indicator analytics including Prosper Consumer Confidence, the Prosper Spending Forecast, the Prosper Impulsivity Score, and the Prosper Mood