[et_pb_section bb_built=”1″ admin_label=”section”][et_pb_row admin_label=”row” background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.51″][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.65″ background_layout=”light” text_orientation=”left” border_style=”solid”] The 2016 Customer Service Champions Report from Prosper Insights & Analytics was featured on the Today Show on August 18, 2017. For more information: [/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row background_position=”top_left” background_repeat=”repeat” background_size=”initial”][et_pb_column
This month’s Consumer Snapshot video is a brief look at consumer confidence and practical purchase intentions. For August, we also highlight our annual Back-to-School insights on planned spending and online shopping trends, which we collected with the National Retail Federation.
L.L.Bean continues to claim a rare retail bragging right: a first place finish over Amazon.com. For the third year in a row, the outdoor outfitter has been named Customer Service Champion over the online behemoth in Prosper Insights & Analytics’
High consumer and business confidence levels bode well for second half of 2017, according to Fung analysis of Prosper’s latest insights