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Amazon.com

Customer Service Champions: L.L.Bean Gets Top Honors, Edges out Amazon for Third Year in a Row

Prosper Insights & Analytics has released the 2016 Customer Service Champions, marking the fourth year that consumers – in their own words – have honored retailers for service excellence.

Prosper Insights July 24, 2017 General, Retail No Comments Read more

Fung Analysis: Amazon Yet to Crack the Menswear Market

Report Compares Amazon with Kohl’s, Walmart, and Macy’s and Identifies Relative Strength and Positioning of Each Retailer Compared to Amazon Deborah Weinswig, a top-ranked global retail analyst, and her team recently released a special report titled, “Deep Dive: US Consumer Survey—Amazon

Prosper Insights March 29, 2017 Amazon.com, Apparel, E-commerce, Retail Read more

Fung Analysis: The “Recycling” Of Department-Store Shoppers — And Why Amazon Could Gain From Macy’s Closures

Deborah Weinswig, a top-ranked global retail analyst who writes about retail and tech, recently authored “The ‘Recycling’ Of Department-Store Shoppers — And Why Amazon Could Gain From Macy’s Closures” for Forbes.com. In the article, Deborah uses unique consumer insights from

Prosper Insights March 21, 2017 Amazon.com, Retail Read more

In Its Battle With Amazon, Best Buy Gets A Fighting Chance From Shoppers

From Forbes on March 6, 2017: It’s been five years since Best Buy unwittingly acquired the “showroom” moniker thanks to online-upstart-turned-serious-competitor Amazon.com. I’ve previously detailed the showroom showdown between the two electronics giants as well as Best Buy’s issues converting

Prosper Insights March 7, 2017 Amazon.com, E-commerce, Electronics, Retail Read more

Amazon Prime Risk: Prosper Releases Guide to Understanding Amazon Prime Members

Worthington, OH – 3/1/2017 Prosper Insights & Analytics™, a leading provider of business intelligence solutions, has released a new report available for purchase titled, “Prime Risk: A Retailer’s Guide to Understanding Amazon Prime Members.” Over the past several years, as

Prosper Insights March 1, 2017 Amazon.com, Apparel, Electronics, Groceries, Home Improvement, Retail, Toys Read more

Prosper Insights & Analytics Releases “Holiday 2016: Top Trends” at Morgan Stanley Global Consumer and Retail Conference

To download presentation materials, click here. Worthington, Ohio — November 16, 2016 Prosper Insights & Analytics, a leading provider of advanced business intelligence, released the Holiday 2016: Top Trends at the Morgan Stanley Global Consumer and Retail Conference today. Pam

Prosper Insights November 16, 2016 Holiday, Retail Read more

Forget About The Home Depot Rivalry: Lowe’s Needs To Hammer Amazon.com

From Forbes on August 25, 2016: Building on a strengthening housing market, Home Depot and Lowe’s each recently reported Q2 gains that bucked general shopper trends for traditional retailers, leading many to speculate that the home improvement titans were more

Prosper Insights August 29, 2016 Amazon.com, E-commerce, Home Improvement, Retail Read more

How Digital and New Competitors are Impacting Grocery

Guest post by Ron Lunde, Senior Marketing, Advertising Executive & Market Strategy Consultant Choices = Disruption What must companies do today to generate billions of dollars in revenue, create thousands of jobs, reward investors and sustain the environment —Survive? They have

Prosper Insights August 23, 2016 Amazon.com, E-commerce, Groceries, Retail Read more

Wal-Mart’s Dot Com Dilemma Won’t Be Solved By Jet.com

From Forbes on August 12, 2016: The recent record-setting acquisition of e-commerce start-up Jet.com has certainly given Wal-Mart Stores its fair share of headlines lately. The deal, which is still subject to regulatory approval, has been heralded as Wal-Mart’s strike back

Prosper Insights August 12, 2016 Amazon.com, Analytics, Business, E-commerce, Retail Read more

Has Wal-Mart’s Revamped ShippingPass Subscription Ignited Shopper Interest?

From Forbes on June 28, 2016: Nearly a year after its test launch, Wal-Mart Stores recently revamped its ShippingPass delivery subscription program, rolling back the price of a yearly membership by $1 – to $49/year – and speeding up the

Prosper Insights July 6, 2016 Amazon.com, Retail Read more
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