Prosper Insights & Analytics has released the 2016 Customer Service Champions, marking the fourth year that consumers – in their own words – have honored retailers for service excellence.
Fung Analysis: Amazon Yet to Crack the Menswear Market
Report Compares Amazon with Kohl’s, Walmart, and Macy’s and Identifies Relative Strength and Positioning of Each Retailer Compared to Amazon Deborah Weinswig, a top-ranked global retail analyst, and her team recently released a special report titled, “Deep Dive: US Consumer Survey—Amazon
Fung Analysis: The “Recycling” Of Department-Store Shoppers — And Why Amazon Could Gain From Macy’s Closures
Deborah Weinswig, a top-ranked global retail analyst who writes about retail and tech, recently authored “The ‘Recycling’ Of Department-Store Shoppers — And Why Amazon Could Gain From Macy’s Closures” for Forbes.com. In the article, Deborah uses unique consumer insights from
In Its Battle With Amazon, Best Buy Gets A Fighting Chance From Shoppers
From Forbes on March 6, 2017: It’s been five years since Best Buy unwittingly acquired the “showroom” moniker thanks to online-upstart-turned-serious-competitor Amazon.com. I’ve previously detailed the showroom showdown between the two electronics giants as well as Best Buy’s issues converting
Amazon Prime Risk: Prosper Releases Guide to Understanding Amazon Prime Members
Worthington, OH – 3/1/2017 Prosper Insights & Analytics™, a leading provider of business intelligence solutions, has released a new report available for purchase titled, “Prime Risk: A Retailer’s Guide to Understanding Amazon Prime Members.” Over the past several years, as
Prosper Insights & Analytics Releases “Holiday 2016: Top Trends” at Morgan Stanley Global Consumer and Retail Conference
To download presentation materials, click here. Worthington, Ohio — November 16, 2016 Prosper Insights & Analytics, a leading provider of advanced business intelligence, released the Holiday 2016: Top Trends at the Morgan Stanley Global Consumer and Retail Conference today. Pam
Forget About The Home Depot Rivalry: Lowe’s Needs To Hammer Amazon.com
From Forbes on August 25, 2016: Building on a strengthening housing market, Home Depot and Lowe’s each recently reported Q2 gains that bucked general shopper trends for traditional retailers, leading many to speculate that the home improvement titans were more
How Digital and New Competitors are Impacting Grocery
Guest post by Ron Lunde, Senior Marketing, Advertising Executive & Market Strategy Consultant Choices = Disruption What must companies do today to generate billions of dollars in revenue, create thousands of jobs, reward investors and sustain the environment —Survive? They have
Wal-Mart’s Dot Com Dilemma Won’t Be Solved By Jet.com
From Forbes on August 12, 2016: The recent record-setting acquisition of e-commerce start-up Jet.com has certainly given Wal-Mart Stores its fair share of headlines lately. The deal, which is still subject to regulatory approval, has been heralded as Wal-Mart’s strike back
Has Wal-Mart’s Revamped ShippingPass Subscription Ignited Shopper Interest?
From Forbes on June 28, 2016: Nearly a year after its test launch, Wal-Mart Stores recently revamped its ShippingPass delivery subscription program, rolling back the price of a yearly membership by $1 – to $49/year – and speeding up the