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Customer Service Champions: L.L.Bean Gets Top Honors, Edges out Amazon for Third Year in a Row

Prosper Insights & Analytics has released the 2016 Customer Service Champions, marking the fourth year that consumers – in their own words – have honored retailers for service excellence.

Prosper Insights July 24, 2017 General, Retail No Comments Read more

How Digital and New Competitors are Impacting Grocery

Guest post by Ron Lunde, Senior Marketing, Advertising Executive & Market Strategy Consultant Choices = Disruption What must companies do today to generate billions of dollars in revenue, create thousands of jobs, reward investors and sustain the environment —Survive? They have

Prosper Insights August 23, 2016 Amazon.com, E-commerce, Groceries, Retail Read more
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