Skip to content
Prosper Insights & Analytics

Prosper Insights & Analytics

Menu

  • Sectors
    • Marketing Technology
    • Financial Services
    • Retail Insights
  • Solutions
  • Contact
  • About Us
Prosper Insights & Analytics

JCPenney

Customer Service Champions: L.L.Bean Gets Top Honors, Edges out Amazon for Third Year in a Row

Prosper Insights & Analytics has released the 2016 Customer Service Champions, marking the fourth year that consumers – in their own words – have honored retailers for service excellence.

Prosper Insights July 24, 2017 General, Retail No Comments Read more

Is The Macy’s ‘Magic’ Fading? Three Reasons Behind The Retailer’s Holiday Bust

From Forbes on January 11, 2016: With Macy’s recently reporting a holiday same-store sales decline of 4.7% as well as plans to shutter 40 stores in 2016, one has to wonder if the “Magic of Macy’s” still resonates with consumers.

Prosper Insights January 11, 2016 Holiday, Retail Read more

Shoppers Explain Where Target Went Off-Target

Consumers may forgive, but they will not forget. Unfortunately in Target’s case, shoppers are slow to even muster up that forgiveness. With its holiday data breach impacting every level of Target’s organization, one must look to the most important piece

Prosper Insights May 28, 2014 Analytics, Apparel, Data Security, E-commerce, Retail Read more

Consumer Snapshot – May 2014

Latest consumer discoveries for May 2014. For more: www.ConsumerSnapshot.com

Prosper Insights May 15, 2014 Economy, Retail Read more

Amazon.com, L.L.Bean, Lands’ End Named Customer Service Champions By Consumers

As many a marketer will likely attest, too often in today’s retail environment consumers’ final decision in the buyer process comes down one little five letter word: price. Shoppers, armed with their mobile devices, maintain a direct connection to the

Prosper Insights May 7, 2014 E-commerce, Retail Read more

Amazon Prime Members: Why Macy’s, Kohl’s, and DSW Should Be Worried About Them

While it remains to be seen how (or if) the 2013 Marketplace Fairness Act will impact sales for Amazon.com, what we do know is that the online leader seems to have a loyal constituency in its Amazon Prime Membership. For

Prosper Insights May 29, 2013 Apparel, Happiness, Retail Read more
©2022 Prosper Insights & Analytics. All Rights Reserved.