From Forbes on April 14, 2016: When we first addressed Jet.com, the start-up had just launched with many speculating that this site, with its complex pricing algorithms, vast assortment, and low-threshold free shipping, could give Jeff Bezos & Co. over at
Which Three Retailers Bridge The Generation Gap For Customer Service Excellence?
From Forbes on April 5, 2016: While L.L.Bean ranked supreme among this year’s Customer Service Champions overall, younger shoppers certainly express a difference of opinion. New analysis of Prosper Insights & Analytics’ 2015 Customer Service Champions reveals that both the Millennial
Consumer Snapshot – April 2014
Latest consumer discoveries for April 2014. For more: www.ConsumerSnapshot.com
Consumer Snapshot – November 2013
Latest consumer discoveries for November 2013. For more: www.ConsumerSnapshot.com
Though Android Continues to Climb, Millennials Are Looking to Apple
While Apple mildly beat analysts’ expectations, looking forward into Q2 it appears that the tech giant’s road won’t be getting much easier to travel. Among consumers planning to purchase a mobile phone in the next three months (April, May, or
Android Poised to Take Another Bite out of Apple
Amid Apple’s disappointing earnings report and subsequent stock slide, it appears that Google’s Android platform is poised to take another bite out of Cupertino-based tech giant in the first quarter of 2013, according to potential customers. Prosper Insights and Analytics™