Latest consumer insights for June 2015. For more: www.ConsumerSnapshot.com
Lowe’s Fails To Man Up Against Home Depot, Underestimates Menards
From Forbes on May 26, 2015: In the battle for home improvement supremacy, Lowe’s always seems to settle for second place behind star performer Home Depot. While both of these big box behemoths recently posted comp store gains in for
4 Analytics Every Business Needs To Know About Consumers
The latest from Prosper on Forbes.com… According to the May monthly reading from Prosper, consumer confidence is flat month-over-month but up year-over-year. Planned spending on retail and dining, purchase intentions for autos, and consumer impulsivity are all rising. Among Adults 18+, the May Consumer Confidence reading
Consumer Snapshot – May 2015
Latest consumer insights for May 2015. For more: www.ConsumerSnapshot.com
Millennials Say Amazon.com Provides Best Customer Service, Boomers Disagree
From Forbes.com: While consumers overall recently voted L.L.Bean the best in customer service, if you ask a Millennial, he or she will likely disagree. New analysis from Prosper’s Customer Service Champions ranking reveals a vast disparity between two of the most
L.L.Bean Boots Amazon.com From Customer Service Champion Pedestal
From Forbes.com: Amazon.com, retail disruptor extraordinaire, has just been given the boot. The Bean Boot. Crowning 2013’s inaugural list of Customer Service Champions, Amazon slipped to second position in 2014, behind L.L.Bean (the former #2). Prosper Insights & Analytics’ 2014 Customer Service
Walmart’s $7 Billion ‘Gift’ To Kohl’s
Although Walmart’s global e-commerce operations reported 22% gains in sales for fiscal year 2015, U.S. same-store sales at Walmart stores were comparatively lackluster at +0.5%. Overarching retail trends like declining store traffic, the “death” of malls, and rise of online
TaoBao.com #1 Destination for Apparel in China, But Net Promoter Score* is Low
New infographic from ProsperChina highlights top apparel destinations and compares their Net Promoter Scores. It also provides the latest insights regarding Chinese consumers’ feelings about fashion and their country of origin preferences for branded apparel. Worthington, OH – 1/28/2015 ProsperChina™
Seeing The Future Is Key To Success In 2015
The latest from Prosper Now’s Blog on Forbes.com… It’s a new year and many leading companies have new plans when it comes to their data and analytics initiatives. Target announced some organizational changes in December that include a Center of Excellence which will be led
C-Suite Tip For 2015—Advanced Analytics
The latest from Prosper Now’s Blog on Forbes.com… In the 1960’s movie The Graduate, a recent college grad played by Dustin Hoffman is counseled by a well-meaning family acquaintance to think of one word for his future job aspirations—plastics. “There’s a great future in