From Forbes on April 5, 2016: While L.L.Bean ranked supreme among this year’s Customer Service Champions overall, younger shoppers certainly express a difference of opinion. New analysis of Prosper Insights & Analytics’ 2015 Customer Service Champions reveals that both the Millennial
Consumer Confidence Bounced Back In March… Will Spending Follow?
From Forbes on April 4, 2016: U.S. consumers have a brighter outlook for the short-term health of the economy, according to the latest Prosper data. The real question, however, is will it spring consumer spending? Deborah Weinswig, Managing Director, Fung
L.L.Bean, Amazon And Nordstrom Are Customer Service Champions, According To Consumers
From Forbes on March 29, 2016: It’s an Amazon, Amazon, Amazon, Amazon world, but one retailer continues to top the online giant when it comes to shopper experience. For the second year in a row, outdoor outfitter L.L.Bean tops the list
Consumer Confidence Is Down, Will Consumer Spending Follow?
From Forbes on March 3, 2016: The market continues its rocky ride. Deborah Weinswig, Executive Director, Head of Global Retail & Technology, Fung Business Intelligence Centre, has weighed in on some of Prosper’s leading indicator analytics including Prosper Consumer Confidence, the
Kohl’s Has A Millennial Problem
From Forbes on February 24, 2016: What’s wrong at Kohl’s? While the department store responded to a weak holiday quarter with a round of pink slips, the answer more likely lies with its shoppers. Using the consumer intelligence collected by Prosper Insights,
Prosper Consumer Confidence Is Off, How Will It Impact Spending?
The latest from Prosper on Forbes.com… This month, Deborah Weinswig, Executive Director, Head Global Retail & Technology, Fung Business Intelligence Centre, has provided comments on some of Prosper’s leading indicator analytics including Prosper Consumer Confidence, the Prosper Spending Forecast, the Prosper Impulsivity Score, and the Prosper Mood
Sears: The Good, The Bad And The Ugly
From Forbes on January 26, 2016: With the challenging holidays officially in the rear view, ’tis the season for store closures. While Macy seems to be bearing the brunt of the criticism, Sears Holdings, relatively speaking, slipped under the radar
The Internet Of Things Comes To The C-Suite
Prosper Insights & Analytics Streamlines Information Flow For Faster Access And Better Decisions Worthington, OH – 12/15/15 Top performing executives who wish to have key performance indicators available in real time will now get their wish granted by a new
5 Key Consumer Analytics To Know For The Holiday Season
The latest from Prosper on Forbes.com… With the holiday season in full swing, consumers seem to have a jollier economic outlook in November based on confidence and impulsivity readings. However, it is yet to be determined if the Paris attacks will weigh
It’s Beginning To Look A Lot Like Last Year’s Christmas
The latest from Prosper on Forbes.com… The October Spending Forecast (which represents consumers’ intended spending levels over the next 90 days) is up from last month—not surprising as we inch closer to the holiday season. However, the forecast is flat compared to